Everything to ask before ordering.

RUVS Hibiscus Hair Oil is made for women building a weekly scalp ritual around hair fall, weak roots, dry scalp, postpartum shedding, or rough-feeling lengths.

Use it 1 to 2 times per week as a pre-wash ritual. Consistency matters more than using too much oil at once.

Yes, but use a small amount and wash it out well. If your scalp is very sensitive or irritated, patch test first and check with a qualified professional.

It is positioned as a gentle scalp and hair oiling ritual for postpartum care. It should not replace medical advice if shedding feels severe, sudden, or unusual.

Hair oiling is a consistency ritual, not an instant fix. Most customers should think in weeks, not days, and use it steadily for 4 to 8 weeks.

It depends on hair length and how much you apply. The current launch sizes are 100ml and 200ml, and we can guide you on WhatsApp based on your routine.

Shelf-life details should be confirmed with the current batch before ordering. RUVS is made in small batches, and batch details are shared on WhatsApp.

Patch test first and follow your stylist or dermatologist's advice if your hair is coloured, chemically treated, or your scalp is sensitive.

The blend is ingredient-led, not a fragrance-led mystery blend. Confirm the current batch aroma and ingredient details on WhatsApp before ordering.

Ordering happens on WhatsApp. Message RUVS, confirm current batch details, size, price, payment, and dispatch information.

This depends on hair length and usage frequency. A more precise estimate should be added once product usage guidance is finalized.

It is designed as a pre-wash oil. It can be left for 30 to 60 minutes, or longer if the customer's routine allows.

It is an oil, so it should be washed out after use. The product page should guide customers to apply in controlled amounts.

The site should avoid medical claims. Customers should consult a qualified professional if pregnant, breastfeeding, or sensitive to botanicals.

Customers should patch test first and follow their stylist or dermatologist's advice for chemically treated hair.

Batch details are planned to be shared during WhatsApp order confirmation.

The team confirms current batch details, price, quantity, payment method, dispatch timing, and delivery details.

Yes. WhatsApp is intentionally used as a personal guidance channel in Phase 1.