Privacy, kept clear.

Information We Collect

RUVS Naturals may collect information you provide while using the website, placing an order, contacting support, or interacting with us during the course of our relationship.

• This may include name, phone number, email address, delivery address, order details, payment-related information handled through payment providers, and information shared through customer support conversations.
• You may choose not to provide certain information, but that may affect access to related products, services, or support.

How We Use Information

We use personal data to provide the services you request, fulfill orders, improve customer experience, resolve issues, communicate updates, detect fraud, enforce terms, and conduct analysis where permitted.

Sharing

We may share information with service providers and business partners where needed to provide our products and services.

• This can include logistics partners, payment providers, technology partners, and other providers required for order fulfillment, support, compliance, fraud prevention, and service operation.
• We may disclose information to government or law enforcement agencies if required by law or where reasonably necessary to protect rights, safety, or legal interests.

Security and Retention

We use reasonable security practices to protect personal data from unauthorized access, disclosure, loss, or misuse.

• Internet transmission is not completely secure, and users are responsible for protecting their own account credentials where applicable.
• We retain personal data only as long as required for the purpose collected, for legal requirements, for pending grievances or shipments, to prevent fraud or abuse, or in anonymized form for analysis and research.

Your Rights and Consent

By visiting the website or providing information, you consent to the collection, use, storage, disclosure, and processing of your information in accordance with this policy.

• You may request access, correction, deletion, or withdrawal of consent by contacting us.
• Withdrawal of consent will not be retrospective and may affect services that require the relevant information.

Contact

For privacy requests or concerns, contact RUVS Naturals through the contact information provided on this website.